Life at university is so much more than just your academic achievements. We want you to thrive and feel supported – which is why we also offer a range of services to help make your time with us the best experience possible.

For wellbeing, information and advice, whatever the issue, there’s a network of people at the University of South Wales to help you.

Telephone: 01443 482083
Live Chat: Please see the Ask an Adviser page for available times for this service


As a Pathway student, you will receive all the guidance and help necessary to make your academic journey smooth and enjoyable.

If you’re struggling with a module, you can ask for an Academic Tutorial, a one-to-one session with your tutor. To arrange a tutorial, simply speak to your tutor or email them suggesting a time/day to meet – they will be happy to help.

If you wish to discuss issues related to homework, assessments, your tutors or non-academic topics, like accommodation, sport or social activities outside of the University, get in touch with our Learning Coach, a trained member of staff who will give you one-to-one support. To set up a meeting with our Learning Coach, please contact Hayley Brown:


The Immigration & International Student Advice (IISA) offer specialised advice and information, such as visa application, ongoing immigration advice, welfare-related matters, social events and more, including International Arrivals and the University’s International Welcome Programmes – contact them via email or phoning 01443 482083.


Have questions or need support? Come and find us at any of our Advice Zone, located in each campus.

If you need advice on a particular issue, you can book a Specialist adviser, who will support you with services such as study skills, disability and dyslexia, and money advice. For more information, or to get in contact with one of our Advice Zones call 01443 482540.


Sometimes only people who’ve been there can answer your questions. If you want to know more about student life, what it’s like to study a course, or living in South Wales, then chat to our Unibuddies, a group of student ambassadors who have been there, done that and got the USW t-shirt.


Our students offer lots of advice about applying to university and how to make the most of your student life, whilst also giving you an insight into campus life, events, and our clubs and societies.

You can ask our bloggers anything – from how to make the most of your weekend to what it’s like to be a student at the University of South Wales – just get in touch through  YouTube, Instagram, and Twitter.

USW Student bloggers

USW stood out because of its diverse modules as part of my course. I have received great support from the University and would recommend the UK and USW to any student.

Grace Mungkaje
Papua New Guinea

Contact us

Please note, this will overwrite any previous communication preferences you may have already specified to us on our website or websites relating to our University Partners. You can change your communication preferences at any time. QA Higher Education will process your personal data as set out in our privacy notice